Shipping & Delivery

Marcoselle Shipping & Delivery

At Marcoselle, we make sure your jewelry arrives safely and on time. Every order is handled with care to keep your pieces in perfect condition.

1. Countries we ship to
We offer free worldwide shipping.
Orders can be shipped to the USA, Europe, and all other international destinations.

2. Processing time
Once your payment is confirmed, your jewelry will be processed within 2–3 business days (Monday to Friday).
This includes payment validation, quality check, and careful packaging.

3. Estimated delivery time

Note: During holidays, busy seasons, or unexpected situations such as customs delays or strikes, delivery times may be longer.

4. Shipping costs
Free worldwide shipping applies to all jewelry orders.
Customers are responsible for any customs duties or local taxes applicable in their country.

5. Order tracking
Once your order is shipped, you will receive an email with a tracking number.
You can track your package using the link provided or directly on our website in the “Track My Order” section.

6. Undelivered orders
If you do not receive your jewelry within 30 business days after shipment, contact us.
After verifying with our supplier, we will offer a full refund or a free reshipment, depending on your preference.

7. Contact Us
If you have questions or concerns about your order or delivery, contact us at:
Email: support@marcoselle.com

Marcoselle Guarantee
We work only with trusted suppliers and logistics partners to ensure your jewelry arrives beautifully packaged and on time.
Our goal is to offer you a secure, transparent, and pleasant shopping experience.

This Shipping Policy is effective as of 11-10-2025 and may be updated periodically. Please review it regularly to stay informed about any changes